

.Why eva crm?

Winners of the Best Business Initiative at the G Awards 2024
We're a little different to your typical window installation CRM and for good reason. We embrace your uniqueness, ditch the jargon, automate the mundane, and keep your customer journey at the heart of everything we do.
eva crm is a thoughtful, process-led customer relationship management tool that empowers you to focus on what matters: stunning installations and happy customers.
.Features
Functionality that will transform your business
Seamlessly integrates with Emplas your manufacturer of choice, streamlining the ordering and tracking processes with a unified management system - no more multiple logins or screens.
Track orders in real-time, check delivery statuses and get notified when products arrive at the warehouse, enabling accurate and timely communication with your customers.
Automates many aspects of the customer journey, ensuring all relevant information is available without manual input. Enhancing efficiency and reducing errors.
A dedicated lead management module tracks every customer interaction, monitors the sales process, and refines strategies to improve conversion rates.
Detailed reporting and analytics for sales pipeline and contract management, helping you understand performance, identify areas for improvement, and make informed decisions.
Intuitive and easy to use, reducing the learning curve for new users and allowing quick access to all customer and order information in a single place.
Fully customisable setup to fit your unique processes, including data migration, process mapping, and extensive training for smooth adoption and optimal use.
Ongoing assistance from a dedicated support team, including a helpdesk for technical issues, additional training sessions, and personalised support for continuous improvement and user satisfaction.
Robust aftercare and warranty management, with full tracking of warranties and alerts for key dates, ensuring continuous support post-installation.

From pre-sales to post-sales, eva crm has you covered

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The eva crm system has streamlined our processes, making our workflow more efficient and integrated. With centralised customer information, automated tasks, and real-time insights, we can now focus on strategic activities and make data-driven decisions with ease.
The robust reporting tools have transformed our performance tracking, allowing us to generate comprehensive reports quickly. The team's thorough training and ongoing support have been invaluable, ensuring we are comfortable and proficient with the new system.
eva crm is a catalyst for our digital transformation, positioning us as a forward-thinking company. With eva crm, we are on the path to achieving greater efficiency, productivity, and success. Thank you to the entire team for making this transition seamless and empowering us with the tools to thrive in a digital age.
Harry Fowler - BJH
"
.FAQs
Common questions
eva crm is an all-in-one CRM system for installation businesses. It’s easy to use, intuitive and streamlines every aspect of your customer’s journey, from initial contact to warranty and aftercare.
Built by industry experts, eva crm is a straightforward tool tailored specifically for your window business. It is fully customisable to fit your needs, keeping customer experience at the forefront. Empowering you to work smarter, not harder, eva crm enables you to focus on what truly matters – happy homeowners and a happy you. Say goodbye to spreadsheets by consolidating your data into one user-friendly platform. eva crm links all customer interactions and orders, providing a comprehensive view of each customer’s history and ensuring smooth management of long-term projects and multiple orders.
No, we know you have spent years making your business the best it can be, we are here to support you to increase efficiencies, customer communications and sales.
Absolutely! Our fantastic development team is on hand to work out the best process for transferring your existing data into the system.
Yes, eva crm is compatible with Sage 50,200 and Opera, plus many more.
We’ll spend some time working with you on the best configuration for your needs and then aim to have you set up within a month.
Being fully customisable, many customers choose part or all of the system’s functionality, therefore pricing is bespoke to each customer. Contact us at support@evacrm.co.uk for your quote.
Yes, our dedicated support team will be by your side every step of the way, from setup to training and beyond.
Nope. Whether you are a small business or a rapidly growing enterprise, We cater for all sizes of business and can provide however many licences you need. eva crm scales with you, ensuring your team stays organised and efficient no matter how much you grow.
.Contact
Get started
Get a free demonstration and see how eva crm can simplify your workflow and enhance your customer relationships.
